Refund & Return Policy

Refund & Return Policy – Umershop.com 

At Umershop.com, customer satisfaction is our top priority.

Return Policy:

Customers can request a return within 3 days of receiving the product if:

- Product is damaged

- Wrong item delivered

- Product is not working

Conditions for Return:

- Product must be unused and in original packaging

- Complete unboxing video is required as proof

- Without video, claim may not be accepted

Refund Process:

- After receiving and checking the product, refund will be processed within 5–7 working days

- Refund will be sent via bank transfer or JazzCash/Easypaisa

Non-Returnable Cases:

- Change of mind

- Used or damaged by customer

We aim to provide the best quality products and smooth return experience.